June 14, 2024

Azure Automation vs Azure Logic Apps

8 min read
Discover the key differences between Azure Automation and Azure Logic Apps and learn which one is the best fit for your workflow automation needs.
A cloud with two distinct paths

A cloud with two distinct paths

Automation and workflow management are critical components of any modern business’s digital transformation initiatives. To streamline manual or repetitive tasks across complex IT environments, many enterprises turn towards powerful workflow automation services. In this context, Microsoft Azure, one of the leading cloud computing platforms, offers two robust and feature-rich technologies to help organizations automate their workflows – Azure Automation and Azure Logic Apps.

Key differences between Azure Automation and Azure Logic Apps

Before diving into the details of each technology, let’s first understand their main differences. While both technologies allow users to automate manual and recurring tasks, Azure Automation is a more general-purpose automation service, while Azure Logic Apps is a more specialized workflow automation service.
Azure Automation is best suited for automating routine tasks across systems or applications hosted in a hybrid IT environment, including Microsoft-owned services like Azure, Office 365, and Windows Server, as well as third-party solutions like VMware and AWS. Azure Logic Apps, on the other hand, is designed primarily for creating event-driven workflows that integrate with cloud services, such as Dynamics CRM, Salesforce, and SharePoint, as well as custom APIs.

Another key difference between Azure Automation and Azure Logic Apps is their pricing model. Azure Automation is priced based on the number of runbooks (automated workflows) and the number of job run minutes, while Azure Logic Apps is priced based on the number of actions executed and the number of triggers fired. This means that if you have a high volume of automated tasks that require a lot of job run minutes, Azure Automation may be more cost-effective for your organization.

Additionally, Azure Logic Apps offers a visual designer that allows users to create workflows using a drag-and-drop interface, while Azure Automation requires users to write PowerShell scripts or use pre-built runbooks. This makes Azure Logic Apps more accessible to users who may not have a strong technical background, but may also limit the flexibility and customization options available to more experienced users.

What is Azure Automation and how does it work?

Azure Automation is a cloud service that enables IT departments to automate workloads for infrastructure deployment, configuration management, and process automation using a highly reliable, and scalable workflow execution engine. It allows IT teams to create, run, and manage Azure runbooks, PowerShell scripts, and Desired State Configuration (DSC) configurations to automate the management of Azure resources and other systems. Azure Automation also allows for the creation of software deployment, patch deployment, and disaster recovery runbooks using a graphical user interface (GUI) or scripting. It also comes with Azure Automation State Configuration, which is part of Azure DSC, offering a consistent configuration across a hybrid environment that maintains system state, meets compliance standards and ensures version control.

One of the key benefits of Azure Automation is its ability to integrate with other Azure services, such as Azure Monitor and Azure Logic Apps. This allows IT teams to create complex workflows that can trigger actions based on specific events or conditions. For example, if a virtual machine exceeds a certain threshold for CPU usage, Azure Automation can automatically scale up the resources allocated to that VM. Additionally, Azure Automation can be used to manage resources across multiple Azure subscriptions and even on-premises environments, providing a centralized platform for IT automation.

What is Azure Logic Apps and how does it work?

Azure Logic Apps is a fully managed cloud service that provides a workflow designer with more than 200 connectors to help organizations integrate their data and applications in the cloud and on-premises. It includes various connectors for Microsoft and third-party services to create application workflows, from simple to complex. It allows IT professionals to create, design and orchestrate business workflows graphically by selecting from a range of pre-built connectors, including CRMs, ERPs, messaging and social media channels, and more.

One of the key benefits of Azure Logic Apps is its ability to automate repetitive tasks, such as sending emails or updating databases, freeing up IT professionals to focus on more strategic initiatives. Additionally, Logic Apps provides real-time monitoring and alerts, allowing users to quickly identify and resolve any issues that may arise in their workflows.

Another advantage of Azure Logic Apps is its scalability. As organizations grow and their workflows become more complex, Logic Apps can easily accommodate these changes by adding new connectors and scaling up resources as needed. This makes it a flexible and cost-effective solution for businesses of all sizes.

Advantages of using Azure Automation for workflow automation

Azure Automation provides several benefits for organizations looking to automate their IT workflows. Firstly, it simplifies the process of managing tasks ranging from recurring maintenance tasks to critical system-level workflow automation. Secondly, it eases cross-environment configuration and rollout. Thirdly, it offers a robust platform for sharing ever-evolving runbooks with other users within the organization. Additionally, Azure Automation provides an environment that allows IT teams to manage and schedule routine tasks with automated remediation, ensuring robust IT service delivery.

Another advantage of using Azure Automation is that it allows for easy integration with other Azure services, such as Azure Monitor and Azure Logic Apps. This integration enables IT teams to create more complex workflows that can trigger actions based on specific events or alerts. For example, if a server goes down, Azure Automation can automatically trigger a runbook to restart the server, while Azure Monitor can send an alert to the IT team notifying them of the issue.

Furthermore, Azure Automation provides a centralized location for managing and monitoring all automated workflows. This allows IT teams to easily track the status of each workflow, view logs and history, and troubleshoot any issues that may arise. With this level of visibility and control, IT teams can ensure that their workflows are running smoothly and efficiently, and make any necessary adjustments to optimize performance.

Advantages of using Azure Logic Apps for workflow automation

Azure Logic Apps, on the other hand, offers numerous benefits both for developing custom integrations and for enabling the automation of workflows across existing cloud services. It offers an intuitive and user-friendly interface for designing complex workflows and includes a rich library of pre-built connectors to eliminate the need for custom connectors. Moreover, Logic Apps enables the development of custom APIs for integration purposes, simplifying the integration process further.

Use cases for Azure Automation

Azure Automation’s cross-environment configuration and rollout capabilities make it an obvious choice for automating recurring tasks, such as schedule management, update management, and conformity remediation across Microsoft environments such as Azure, Office 365, and Windows Server. A specific use case that Azure Automation could address is automating the provisioning and retiring of virtual machines hosted on Azure. Additionally, Azure Automation is useful for managing and passing sensitive data to third-party systems efficiently.

Use cases for Azure Logic Apps

Azure Logic Apps is best suited for streamlining workflows and automating various processes based on real-time data. For instance, it simplifies managing multiple social accounts. Similarly, Logic Apps can automate sales pipelines, data synchronization between an enterprise data center and cloud storage services like OneDrive and Dropbox, as well as event-driven workflows to handle transactions or orders placed by a customer. An essential feature of Logic Apps is the ability to transform data, which allows the user to select suitable value templates and apply them to incoming data.

Integrating Azure Automation and Azure Logic Apps

Though both technologies serve different automation needs, there is potential to integrate the two platforms for more comprehensive automation. Integrating Azure Automation and Azure Logic Apps allows organizations to automate more workflows by enhancing the automation capabilities with an extensive number of pre-built connectors. When paired correctly, Logic Apps and Azure Automation could unlock new capabilities and use cases that would be difficult or impossible to manage with other technologies.

Comparing pricing models for Azure Automation and Azure Logic Apps

Azure Automation offers a straightforward pricing model where customers are charged based on the number of jobs executed by the service. Additionally, customers pay for any hybrid worker required, starting from the first standard rate hybrid worker. Azure Logic Apps use a flexible pricing model where customers are charged based on the number of executions, not jobs. Additionally, customers pay for the consumption of other services logic apps connect to (e.g., API Management).

How to choose between Azure Automation and Azure Logic Apps

When choosing between Azure Automation and Azure Logic Apps, organizations need to consider their workflows’ specifications. For instance, Azure Automation is best suited for routine, cross-environment tasks, while Azure Logic Apps is designed to build and automate workflow automation services for data exchange. Azure Logic Apps also offers a more extensive range of pre-built connectors than Azure Automation, making it better suited for integrating various applications. It is essential to identify the distinctive requirements needed to automate workflows and evaluate which technology provides the most efficient solution.

Best practices for implementing workflow automation with either platform

The following are best practices to consider when utilizing either platform to implement workflow automation:

  • Identify key processes and determine whether Automation or Logic Apps is a better fit for the workflow.
  • Ensure clean and reliable data, and follow best security practices to avoid impermissible transmission or access.
  • Ensure workflows are documented to manage the workflow best by all members of the organization.
  • Ensure proactive monitoring and alerting to catch any issues early in the workflow.
  • Test extensively to ensure that the workflows produce the intended results and adequately address unique organizational needs.

Real-world examples of companies using Azure Automation or Azure Logic Apps

Several businesses of all sizes and industries have leveraged Azure Automation and Azure Logic Apps to automate their workflows, streamline processes, and save valuable time and resources. For instance:

  • Global consulting firm Ernst & Young uses Azure Logic Apps for workflow automation to integrate its proprietary blockchain platform with Microsoft applications for testing, analysis, and analytics.
  • A global hospitality company deployed Azure Automation to implement its Azure tenant for testing and production uses, deploying virtual machines, managing resource groups, site extensions and app services, and patch management.
  • Premier League football club Tottenham Hotspur used Azure Logic Apps for workflow automation to connect its ticketing systems to other applications, reducing human error and improving ticketing processes.
  • Hydro77, a hydroponic vegetable grower, implemented Azure Automation to streamline data reporting and scheduling tasks, increase efficiency, and reduce manual error.

Common misconceptions about the differences between Azure Automation and Azure Logic Apps

Despite the differences outlined above, there are some misconceptions about the differences between Azure Automation and Azure Logic Apps.

  • Misconception: Azure Automation and Azure Logic Apps are interchangeable, and either can be used for any workflow automation.
    Fact: Both platforms offer distinct advantages and disadvantages, and should be carefully integrated according to their respective capabilities and limitations.
  • Misconception: Only large enterprises can benefit from these automation platforms.
    Fact: Azure Automation and Azure Logic Apps cater to a range of budgets and organizational sizes, offering equal potential benefits regarding automation outcomes.
  • Misconception: Azure Automation is for developers only, and non-technical users cannot leverage its capabilities.
    Fact: While Azure Automation is primarily designed for developers, the platform’s GUI-based interface supports non-technical users in automating routine management tasks across infrastructure and systems.


Azure Automation and Azure Logic Apps leverage powerful cloud-native automation capabilities to help organizations streamline processes and improve operational efficiencies. Both platforms offer a range of benefits, limitations, and unique capabilities that organizations should assess based on their unique automation requirements and technical capabilities. Ultimately, the combination of both Azure Automation and Azure Logic Apps provides the most robust platform to cater to the organization’s automation needs.

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